From the measurement desk
Written for the question you actually typed.
Each piece answers one practice question in the practice's words, with the measured data we have and arithmetic anyone can check.
A practice that used to send us patients has gone quiet — what happened?
Probably nothing you heard about. How referrer trust actually decays, the question to ask them, and the repair that works.
We call referred patients and they never pick up — then what?
The unknown-number problem, the channel mix that gets through, and what to tell the referrer when nothing does.